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Murray Insurance Agency Agent's Page

This page is for the sole use of Murray Insurance Agents and all information herein is proprietary and may not be used without the written permission of a director of Murray Insurance Agency.

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Florida Blue

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TOP 5 THINGS YOU NEED TO KNOW

  • Medicare Supplements for members not interested in an MD /Hospital network, (desires full control and freedom) 10 plans to offer based on member’s needs and financial state. Members can add optional fitness club membership for $29.00 per month.
  • Medicare Advantage Plans: PDP: (Prescription Coverage, tag on to a Medicare Supplement.)
  • RPPO: Regional PPO servicing the State of Florida including 37 other States where members can travel and received care as if home using the nationwide Medicare Advantage Network.
  • HMO: Several Options with different array of benefits based on Counties.
  • DSNP: Available for members with dual enrollment into Medicare and Medicaid. (applies to select counties)
  • FYI: (The advantage plans are enhanced with extra benefits: Healthy Blue Rewards, Silver Sneakers, Dental, Vision, Hearing Aids, Over the Counter items, and Transportation (These benefits are dependent of county and Plan, check your Medicare Matrix for full details)
  • Drug Formularies are available for each Advantage Plan and can be found in Access Blue under the Medicare Toolkit.
  • Medicare Providers: Log into Access Blue and go to the “provider search link” You will need MD last name, Zip code and MD specialty,
  • If looking for a new doctor, make sure you select “accepting new members”

Quick Reference for Florida Blue Medicare

Blue Dollars Card for Members DNSP OTC Benefits
Medicare New Benefits Blue Card
MS Silver Sneakers
2024 Florida Blue OTC Catalog
2023 Catálogo de productos de venta libre (OTC)
OTC Portal/Phone Contacts
2024 Dental Agent Guide
2024 BlueMedicare Supplement Insurance Policies
2024 BlueMedicare Supplement APO Brochure
2024 BlueMedicare Supplement APO Brochure (Spanish)
2024 MA County Placemats
2024 Star Ratings: HMO Star Rating – PPO Star Rating – PDP Star Rating
Florida Blue Telephone Enrollment for Medicare Advantage and PDP
065 Medicare Agent Onboarding Playbook
2024 Florida Blue Medicare Sales Presentation
2024 Florida Blue Medicare Basics Presentation (Spanish)
2023 Florida Blue Medicare Product Matrix
2023 Onboarding Flyer FBM MA
2023 Part B premium Pricing
2023 SSI-Related Programs & Coverage Groups – Financial Eligibility Standards-
2023 Medicare MA guide of Vendors
Medicare MA Guia de Socios de atencion
ABCD Flier
Advantage Plan vs Supplement Plan
Aging Into Medicare Onlife Health White Paper
Blue Medicare Supplement Leave Behind Brochure
DSNIP Resources from Florida Blue
Medicare Complete Agent Guide Sales Connect Agent Fast Quote Tool Job Aid
Enrollment Checklist (English)
Formulario – Lista de verificación para la inscripción (Enrollment Checklist)
Scope of Sales Appointment  (English)
Reunión con el agente de ventas Formulario de confirmación (SOA)

Medicare Training Videos

Lourdes Pagan

(407) 332-0909

– Front office support and reception
– Assists with Faxing and Scanning of documents
– Oversees meeting/seminars/scheduled events etc.
– Coordinates assembly of materials needed for events
– Monitors all equipment and materials going to Agents

Michaelene Criswell

– Commission reconciliation questions – send email with reconciliation form request

Nancy Kemper

(407) 489-2334

– New Group Sales – all questions/assistance/in field training with NEW Group sales
– NO Referrals assistance – reach out to Rogers Benefit Group

Stephanie Aldridge

(407) 716-7312

– Business Development ideas
– Financial issues – not related to Commissions
– Escalation of Issues not being taken care of in a timely matter

Renee Cline

(407) 421-3295

– Advice on any Marketing Events and Community Outreach
– Content of Email, Mail and Text campaign
– Coordinates all Social Media activity

Trista Anderson

(386) 566-9625

– Initial venture in to outside/inside Sales – one-on-one and classroom training
– In Field Support – need a colleague to join you on a Sales call to teach/support your activity
– Available for questions on most situations that may arise with a Sale of any product.