Skip to ContentSkip to Footer

This page is for the sole use of Murray Insurance Agents and all information herein is proprietary and may not be used without the written permission of a director of Murray Insurance Agency.

065 Medicare

Part B Application for Loss of Group Coverage

Quick Reference for Medicare

MEDICARE MBI# LOOKUP: 

Call FL Blue Agent Service Center at: 1-800-267-3156

Hours: Monday – Friday, 8 am to 5 pm
Florida Blue Medicaid Eligibility helpline: 833-823-5454 / (TTY 1-800-955-8770) or email medicaideligibility@bcbsfl.com
DSNP Dedicated Assistance 866-780-4240 / (TTY 1-800-955-8770) or email dsnp@bcbsfl.com
What services are offered to dual-eligible members of Florida Blue Medicare Advantage plans?

  • This list of services and benefits can help answer any questions your patients may have.
  • Regular check-ins when it matters most to them.
  • Health risk assessments (HRA) by phone:
  • Initial HRA within the first 90 days of enrollment.
  • Annual HRA to review health.

Post-hospitalization assessments to reconcile medications, coordinate and assist with post-discharge needs, and assist with follow-up appointments and transportation:

  • Within 3 business days after a discharge.
  • 14 day follow-up after post-hospitalization assessment.

Dedicated Care Team to coordinate their services.
Registered Nurse case manager assigned to all members to help navigate their health benefits and manage their care plan.

  • Social worker available by phone or in-person to assist with additional community resources like housing, food insecurity, Medicaid long-term care applications, etc.
  • Community associates available by phone to assist members with their clerical needs like scheduling appointments, transportation, or following-up on medical orders.
  • Interdisciplinary Care Teams (ICT) that monitor and assess care plans on a continuous basis.

FHCP Members: 386-676-7110 or email sales@fhcp.com

Apply for Medicaid:

Apply for Part B

SSA Phone Number: 1-800-772-1213


Go to Florida Blue Medicare

Go to FHCP Medicare

– Front office support and reception
– Assists with Faxing and Scanning of documents
– Oversees meeting/seminars/scheduled events etc.
– Coordinates assembly of materials needed for events
– Monitors all equipment and materials going to Agents

– Commission reconciliation questions – send email with reconciliation form request

– New Group Sales – all questions/assistance/in field training with NEW Group sales
– NO Referrals assistance – reach out to Rogers Benefit Group

– Business Development ideas
– Financial issues – not related to Commissions
– Escalation of Issues not being taken care of in a timely matter

– Advice on any Marketing Events and Community Outreach
– Content of Email, Mail and Text campaign
– Coordinates all Social Media activity

– Initial venture in to outside/inside Sales – one-on-one and classroom training
– In Field Support – need a colleague to join you on a Sales call to teach/support your activity
– Available for questions on most situations that may arise with a Sale of any product.