CARRIER AND PARTNER ASSISTANCE
Florida Blue/ FHCP
Florida Blue (All Members) / FHCP (Over65) AGENT Support
Carmen Mejia-Hill (Murray’s dedicated Support person)
Phone: 1-800-267-3156
Email: dedicationASC@floridablue.com
*The first entry in the email subject line should be your 4 digit Agency of Record (AOR) code in parenthesis: Example:(1234).
- Assist agents with member’s billing/enrollment issues
- Log in problems and error messages
Refer MEMBERS to Florida Blue (Under65 Members) Customer Service
Phone: 1-800-352-2583
- For payments
- Claims inquiries
- Change of address
Florida Blue (Over65 Members) Customer Service
Phone: 1-800-926-6565
- Refer Seniors to this number for billing, claims questions
- NO PAYMENTS ARE TAKEN OVER THE PHONE
FHCP CASHIER
Phone: 386-676-7100Members can call in payments
FHCP MEMBER SERVICES
Phone: 1-386-615-4022
- Members can ask questions about their plans, request ID cards
FHCP SALES TEAM
Email: Sales@FHCP.com
Phone: 1-386-676-7110
- Sales team for agent questions
Life Insurance
National Brokerage
Dustin Huston
Office: 1-800-377-6344 ext. 1121
Direct: 208-319-2038
Email: Dustinh@natbrokers.com
PBN Financial
Jim Schull
Office: 1-800-735-9724
Cell: 813-909-8661
Email: brokerage@pbnfinancial.com
Group Insurance
Rogers Benefits Group
Quoting
Susan Kinney
Email: orlandoquoting@rogersbenefitsfl.com
Sales
Jacob Rawlins
Phone: 407-314-9107
Email: jrawlins@rogersbenefitsfl.com
Service/Renewals
Kelvin Minaya
Email: kminaya@rogersbenefitsfl.com