Please reach out to the correct person based on your question/issue:
Murray Office Team: 407-332-0909 | Main Hours: 8:30am – 5:00pm EST
Lauren Savickas
– New Agent Set up (Appointment, Business Cards, Name Tags, shirts)
– Customer Service issues – direct contact with Florida Blue/FHCP
– Event Requests approvals and follow ups
– Group Sales – forms remittance and data entry
– Marketing Material – Marketing Connect requests, printed material requests
– All office supplies requests
Melanie Livingstone
– Any databasing or customer data questions (AgencyBloc, Reports needed etc)
– Process questions
Ada Jimenez
– Initial Product Training
– Continuing Training Requests – missing some Product knowledge? Request training
– Florida Blue IST – how to questions
– Product specific questions
– Compliance questions
Trista Anderson
– Initial venture in to outside/inside SalesIn – one-on-one and classroom training
– In Field Support – need a colleague to join you on a Sales call to teach/support your activity
– Available for questions on most situations that may arise with a Sale of any product.
Renee Cline
– Advice on any Marketing Events and Community Outreach
– Content of Email, Mail and Text campaign
– Coordinates all Social Media activity
Stephanie Aldridge
– Business Development ideas
– Financial issues – not related to Commissions
– Escalation of Issues not being taken care of in a timely matter
Nancy Kemper
– New Group Sales – all questions/assistance/in field training with NEW Group sales
– NO Referrals assistance – reach out to Rogers Benefit Group
STILL DON’T KNOW WHO TO ASK? Call Melanie, she will direct you to the right person!