Murray Main Office: 407-332-0909 | Hours: 8:30am – 5:00pm EST
Please reach out to the correct person based on your question/issue:
Trista Anderson
Direct: (386) 566-9625 Email: tanderson@murrayins.net
– Initial venture in to outside/inside Sales – one-on-one and classroom training
– In Field Support – need a colleague to join you on a Sales call to teach/support your activity
– Available for questions on most situations that may arise with a Sale of any product.
Ada Jimenez (hablo español)
Direct: (407) 760-5585 Email: ajimenez@murrayins.net
– Continuing Training Requests – missing some Product knowledge? Request training
– Florida Blue IST – how to questions
– Product specific questions
Renee Cline
Direct: (407) 421-3295 Email: rcline@murrayins.net
– Advice on any Marketing Events and Community Outreach
– Content of Email, Mail and Text campaign
– Coordinates all Social Media activity
Lauren Savickas
Direct: (407) 227-5667 Email: lsavickas@murrayins.net
– New Agent Set up (Appointment, Business Cards, Name Tags, shirts)
– Customer Service issues – direct contact with Florida Blue/FHCP
– Agent of Record descrepencies
– Event Requests approvals and follow ups
– Group Sales – forms remittance and data entry
– Marketing Material – Marketing Connect requests, printed material requests
– All office supplies requests
Lourdes Pagan
Direct: (407) 332-0909 Email: lpagan@murrayins.net
– Front office support and reception
– Assists with Faxing and Scanning of documents
– Oversees meeting/seminars/scheduled events etc.
– Coordinates assembly of materials needed for events
– Monitors all equipment and materials going to Agents
Melanie Livingstone
Direct: (407) 544-0121 Email: mlivingstone@murrayins.net
– Any databasing or customer data questions (AgencyBloc, Reports needed etc)
– Process questions
– 8×8 Phone system
Nancy Kemper
Direct: (407) 489-2334 Email: nkemper@murrayins.net
– New Group Sales – all questions/assistance/in field training with NEW Group sales
– NO Referrals assistance – reach out to Rogers Benefit Group
Stephanie Aldridge
Direct: (407) 716-7312 Email: saldridge@murrayins.net
– Business Development ideas
– Financial issues – not related to Commissions
– Escalation of Issues not being taken care of in a timely matter
Michaelene Criswell
Direct: (407) 544-0171 Email: mcriswell@murrayins.net
– Commission reconciliation questions – send email with reconciliation form request
STILL DON’T KNOW WHO TO ASK? Call Melanie, she will direct you to the right person!
Direct: (407) 544-0121 Email: mlivingstone@murrayins.net