Insurance Companies

Why Florida Blue?

Florida Blue Logo
Florida Blue was founded on the need for affordable health care in Florida nearly 70 years ago. Blue Cross and Blue Shield of Florida and its family of subsidiaries serve more than 8.8 million people all over the state. They continue to provide top-quality health insurance policies to Floridians.

Your Friends & Neighbors Belong

In its Health Business alone, Blue Cross and Blue Shield of Florida serves approximately 4.2 million members, a 32 % share of the overall Florida health insurance market. Blue Cross and Blue Shield of Florida added more than 139,000 new members to its Health Business.

Customer Satisfaction

Rated number 1 by J.D. Power and Assoc. for overall customer satisfaction for 2007, 2008 and 2009. It received top marks for overall experience, coverage and benefits, Providers choice, statements, customer service and approval process.

BlueCross Customers Stay With BlueCross

In 2007, Blue Cross and Blue Shield of Florida experienced a consolidated retention rate of 92% among its customer base. Blue Cross and Blue Shield of Florida expanded its high-performing provider network, Network Blue, to all of the state’s 67 counties in 2005.

Access to valuable health information and resources

Including care decision support, our online provider directory, and other interactive web-based support tools.

My BlueService

Our 24/7 online member self-service, where you can request extra ID cards, review benefits, check claims status, print forms, and more.

Discounts

On vision care, hearing care, alternative care, fitness clubs, bicycle helmets, and more through our BlueComplements program.

Online access to participating physician offices

For e-office visits, consultations, appointment scheduling or cancellation, prescription refills and much more.

Personal Health Report

A quarterly report showing your care history and, programs to reward you for staying healthy and participating in to sports.

Financial Stability

Blue Cross and Blue Shield of Florida experienced its 19th consecutive year of positive financial performance in 2007.

Accreditation

The National Committee on Quality Assurance (NCQA) has rated our Commercial HMO Plan of Health Options, Inc.

Commitment to Community Service

15 years as area’s only Healthy Kids provider. Participates with Council on Aging, United Way, & Flagler County School Board Education Foundation.

External Financial Ratings

Standard & Poor’s (A+); A.M. Best (A); Moody’s (A2)

Why Florida Health Care Plans?


Florida Health Care Plan has been offering quality care and plans to Floridians since 1974. They’ve always provided simple, straightforward coverage solutions to ensure the health and happiness of everyone in the Sunshine State and will continue to do so.

Valued Florida Provider

Florida Health Care Plans has been providing care for Volusia, Brevard, Flagler, and Seminole County residents for 40 years.

Customer Satisfaction

FHCP has been voted “Best HMO/Health Plan” for 24 years consecutively by News-Journal Readers.

Ease of Use

Rate among the highest in “Ease of Getting Care Quickly,” “Recommend to Your Friends and Family,” and “Would You Pick Your Plan Again” in Volusia and Flagler Counties.

Wide Variety of Options

Blue Cross Blue Shield has a variety of plans to accommodate the needs of virtually every family.

Flexible Options

Florida Health Care Plans offer a variety of plans to suit most needs. Available plans include: Individual Health Insurance, Medicare Plans, & Group Health Insurance

Optional Benefits Available

Benefits such as routine vision care, preventative dental care, pharmacy benefits, and ancillary benefits can be added to health care plans to provide just the right coverage for members

Member Resources

Members can find a provider, request ID card replacements, change information, review benefits details, check claims status, and more.

FollowMyHealth Patient Portal

This member portal allows policy holders to communicate with providers and view or manage health information 24 hours a day 7 days a week.

Accreditation

Received a rating of “Excellent” from the National Committee for Quality Assurance (NCQA.)

Easy Access to Valuable Information

myFHCP has gone mobile, making it easier than ever to access information about plans, individual benefit data, and general information about health and wellness.

Value Added Services

FHCP offers many unique benefits: Member discounts, Health and wellness programs, digital health management tools, & “One-stop” care centers created by offering many health services under one roof.

Recognitions

First Coast Healthiest Companies Gold Level Worksite Wellness Award for 2014. A+ Rating with Better Business Bureau. One of the highest Health Plan Star ratings in Volusia, Flagler, and Seminole Counties.